Privacy & Cookie Policy of ozwin-ca.com

Scope of This Policy

This Privacy & Cookie Policy applies exclusively to ozwin-ca.com (referred to throughout as “this website” or “we”), which operates as the official informational and support resource of Ozwin. Its purpose is to explain clearly and transparently how this website handles data that arises from ordinary visits to its pages.

It is important to understand the distinction between this website and the Ozwin casino platform itself. This website provides information, guidance, and support content about Ozwin. It does not offer gameplay, does not process deposits or withdrawals, does not manage player accounts, and does not conduct identity verification or any other account-level operation. All such activities take place exclusively within the secure Ozwin casino platform, which maintains its own privacy policy governing the personal information collected and processed in that environment. Users who access the Ozwin platform from this website should review the platform’s privacy policy, which applies independently of this document.

What Data This Website Processes

Data That Is Collected

When you visit any page of this website, certain technical data is generated automatically as a routine consequence of how internet communication functions. Specifically, this website processes the following categories of information:

• Basic server logs: including your IP address, the date and time of each page request, the specific page requested, the referring page or URL (if applicable), and the HTTP status code returned by the server.
• Technical and device data: including your browser type and version, operating system, device type, screen resolution and settings, and the language configured in your browser.
• Cookie data: limited strictly to technical and operationally necessary cookies, as described in the Cookies section of this policy.

Data That Is Not Collected

This website does not collect, store, or process any of the following:

• Names, email addresses, telephone numbers, or any other directly identifying contact information.
• Identity documents, payment card details, financial data, or any information associated with account verification.
• Data submitted through contact forms — this website has no contact forms.
• Newsletter subscriptions or mailing list data — this website operates no newsletter service.
• User account credentials or session data tied to any casino account — this website has no user accounts.

This website does not use analytics or traffic-measurement tools of any kind. It does not use advertising cookies, marketing cookies, or any form of behavioural tracking technology. No data collected on this website is used to build user profiles or to serve targeted advertising.

Why This Data Is Used

The technical data and server logs described above are used solely for the following purposes:

• Operation of the website: ensuring that pages load correctly and that the website functions as intended across different devices and browsers.
• Security and protection against abuse: identifying and responding to unusual or potentially harmful traffic patterns, such as automated requests or attempts to disrupt the availability of the website.
• Error diagnostics: detecting technical faults, server errors, or configuration problems that may affect the visitor experience, so that these can be identified and resolved promptly.
• Display preferences: retaining certain technical settings, such as your preferred language or display configuration, so that the website presents correctly during your visit.

No data collected on this website is used for commercial profiling, advertising, marketing analysis, or any purpose beyond the technical operation and security of the website itself.

Legal Basis

In Canada, the collection of personal information by private-sector organizations is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) at the federal level. Under this framework, the collection and use of personal information requires the knowledge and consent of the individual, subject to limited exceptions. The technical data processed by this website is collected for purposes that a reasonable person would consider appropriate given the nature of an informational website: namely, to operate the site, maintain its security, and diagnose technical issues. Residents of some provinces may have additional rights under provincial privacy legislation applicable in their jurisdiction.

This website does not rely on consent as the basis for processing technical server logs or strictly necessary cookies, as these are essential to the basic delivery of the website. No personal information is collected beyond what is incidental to ordinary internet communication.

Cookies

A cookie is a small text file that a website places on your device when you visit. Cookies can serve a variety of purposes, ranging from technical necessity to commercial tracking.

This website uses only strictly necessary and technically functional cookies. These cookies do not track your behaviour for marketing purposes and do not identify you as an individual. Their function is limited to:

• Maintaining the basic operation of the website during your session.
• Remembering display or language settings you have selected, so that the website renders correctly.
• Supporting the security and integrity of the website by helping to distinguish normal visitor traffic from automated or abusive requests.

No third-party cookies are placed by this website. No cookies are used for analytics, advertising, social media integration, or any other commercial purpose.

You may manage, restrict, or delete cookies at any time through the settings of your browser. Most modern browsers allow you to configure whether cookies are accepted, to view the cookies currently stored on your device, and to remove them individually or in their entirety. Please consult your browser’s help documentation for specific instructions, as the process varies between browsers and versions. You should be aware that blocking or deleting strictly necessary cookies may affect how this website displays or functions, and some features may not operate as intended if cookies are fully disabled.

Links to the Ozwin Platform and External Resources

This website contains links to the Ozwin casino platform and, from time to time, to other external resources. Once you navigate away from this website and access the Ozwin platform or any other external destination, this Privacy & Cookie Policy no longer applies. The privacy practices of the Ozwin platform are governed by its own privacy policy, and those of any other external website are governed by that website’s applicable terms. We encourage you to review those policies before providing any personal information in those environments.

Data Retention

Server logs and technical data collected in connection with visits to this website are retained only for as long as is necessary to fulfil the purposes described in this policy — that is, for operational security, error detection, and the stable functioning of the website. Once data is no longer required for these purposes, it is deleted or rendered in a form that cannot be associated with any individual visit.

Your Privacy Rights

Under PIPEDA, individuals in Canada have the right to request access to personal information held about them by an organization, to understand how that information is being used, to request correction of any inaccurate or incomplete information, and to withdraw consent in certain circumstances. Complaints may be directed first to the organization and, if unresolved, to the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca. Residents of Quebec and certain other provinces may also have rights and recourse under applicable provincial legislation.

With respect to this website specifically, it holds no information that identifies you as a named individual. Server logs containing IP addresses are technical records retained for security and operational purposes only. If you have questions or concerns relating to personal data associated with your Ozwin casino account — such as account details, identity documents, or transaction history — those inquiries should be directed through the Ozwin platform, which processes and controls that information.

Minors

This website is intended for adults who are of the legal gambling age in their province or territory (18 or 19, depending on jurisdiction). It is not directed at or designed for use by minors. No information is knowingly collected from individuals who are below the applicable legal age.

Changes to This Policy

This policy may be revised from time to time to reflect changes in applicable law, the technical operation of the website, or our data practices. Any revised version will be published on this page and will apply from the date of publication. We encourage you to review this policy periodically to remain informed of how this website handles technical data.